AI agents that do the follow‑up you never have time for.
Synova Digital builds AI agents for small businesses that reply to new leads in seconds, answer questions, book appointments, send reminders and keep your CRM up to date. They work across your website chat, text messages, calls and email, 24/7. You review the work and approve what matters.
- 1Lead comes in
Maria asks about a roof leak on your website form
- 2AI agent replies by text
Asks if water is coming in now and what she has seen
- 3Lead qualified
Ceiling stain after rain, not an emergency. Tagged: inspection
- 4Appointment booked
Free inspection tomorrow at 9 AM, added to your calendar
- 5CRM updated, you are told
Contact, notes and booking saved. One summary on your phone
Handled in 3 minutes while the office was closed. You did nothing.
- Best for
- Owners who lose leads to slow replies
- Works on
- Website chat, text, calls and email
- You stay in control
- Review, approve or take over any time
- Reporting
- Leads handled, bookings, response times
The first business to reply usually gets the job.
A lead fills in your form at 10 PM. You see it at 8 AM, between two jobs. By then they have already heard back from someone else.
An AI agent closes that gap. It replies in seconds, asks the right questions, books the appointment and writes everything into your CRM. If the customer goes quiet, it follows up politely until they answer or opt out.
It is not a chatbot that only answers FAQs. An agent can take action: check your calendar, create a booking, send a quote request to you, tag the lead and start the next step.
What is an AI agent?
An AI agent is software that understands a request, decides the next step and carries it out using your tools, such as your calendar, phone system and CRM. You set the rules. It does the routine work and hands anything sensitive to a person.
You review, it works
You decide what the agent can do on its own and what needs your approval, for example sending a price or confirming an emergency visit. Every conversation is logged, so you can read it, correct it and improve it.
Build an AI agent for your business in 30 seconds.
Type in your details, then talk to it the way a customer would. Ask about hours, prices, your service area or booking a visit.
This quick demo answers from the five details you typed. A live agent is trained on your full website, price list and policies, and connects to your calendar and CRM.
Agents we build for your business
Start with one agent or connect several. Each one is trained on your services, service area, hours and rules.
Lead response agent
Replies to every form, chat and missed call within seconds, qualifies the lead and routes it.
AI call agent, in your own voice
Answers every incoming call in your business name, and in your own voice if you choose. It answers questions, books the job and sends you a summary.
AI booking agent
Checks your calendar, offers real time slots, books the job and sends confirmations and reminders.
Chat & text agent
Handles website chat, SMS and social messages in one voice, with the full history in one place.
Follow-up & review agent
Checks in on open quotes, re-engages old leads and asks happy customers for a Google review.
CRM sync & reporting
Every contact, note and booking saved to your CRM, with a monthly report you can read.
What the agent does, and what stays with you.
What it handles on its own
- Replies to new leads in seconds, day or night
- Answers questions about services, areas and hours
- Books, reschedules and confirms appointments
- Sends reminders and follow-ups by text and email
- Updates the contact, notes and status in your CRM
- Asks for a review after the job is done
What it hands to you
- Emergencies, transferred to your on-call number
- Custom quotes and anything about price you have not approved
- Complaints or sensitive conversations
- Anyone who asks for a person
Every AI message can identify itself as an assistant, and text follow-ups go only to people who agreed to be contacted. We set this up to follow the rules where you operate.
From first call to a working agent
A clear process, the same for every account, with the founder accountable from start to finish.
Map your lead flow
Where leads come from, who replies today, how long it takes and where they drop off.
Pick the first agent
We start with the step that loses the most money, usually slow replies or missed calls.
Build knowledge & rules
Services, areas, hours, booking rules, approvals and things it must never say.
Connect your tools
Website forms, phone number, calendar and CRM connected so the agent can act.
Test with real scenarios
We run realistic conversations, including tricky ones, and fix every weak answer.
Go live, review & tune
Conversations reviewed regularly and the agent improved every month.
Popular with these trades
Service businesses where speed wins the job and the owner is rarely at a desk.
Quoted after a free audit
Every plan is priced for your business, month to month with no long-term contract. These are the main factors:
One lead response agent, or a full set for calls, chat, booking and follow-up.
Website chat, text, calls, email and social messages.
Calendar, booking software, phone system and CRM connections.
How many conversations and call minutes the agents handle each month.
AI agent questions, answered
What is the difference between an AI agent and a chatbot?
A chatbot answers questions. An AI agent also takes action: it can check your calendar, book the appointment, send a reminder and update your CRM, following rules you set.
Will customers know they are talking to AI?
We recommend being upfront. A short line like "I'm the assistant for this business" builds trust, and customers can always ask for a person. Disclosure, texting and call-recording rules vary by state, so we set it up to follow the rules where you operate.
Does it work with the CRM I already use?
In most cases, yes. We check your current tools during the audit. If you do not have a CRM yet, we can set one up so your leads, calls, chats and bookings live in one place.
Can I take over a conversation?
Yes. You can step into any chat or text thread, and the agent hands urgent or sensitive conversations to you with a summary.
What if the agent gets something wrong?
It only works from the knowledge and rules you approve, and it is told what it must never promise. Conversations are logged and reviewed, and weak answers are fixed in the next update.
How long does setup take?
It depends on how many agents and tools are involved. A single lead response agent is the fastest to launch. You get a clear timeline after the audit.
Is there a long-term contract?
No. Plans run month to month and you can cancel with 30 days' notice.