Privacy Policy
How Synova Digital collects, uses and protects information when you visit our website, request an audit or become a client.
Effective date: October 12, 2026
Who we are
Synova Digital ("Synova", "we", "us") is a digital marketing agency serving local businesses in the United States. This policy covers synovadigital.com and the services we provide.
Information we collect
Information you give us. When you fill in a form or email us, we collect what you provide, such as your name, business name, email, phone number, website, city or state, the services you are interested in, your budget range and your message.
Information collected automatically. Like most websites, we collect technical information such as your browser type, device, pages visited, referring website and approximate location based on your IP address. We use cookies and similar technologies for this, including analytics tools such as Google Analytics or Google Tag Manager when enabled.
Client account information. When you become a client, you may give us access to accounts such as your Google Business Profile, Google Search Console, Google Ads, analytics, social media and website. We use this access only to perform the services you hired us for.
How we use information
- To reply to your inquiry and prepare your free audit and map-rank scan
- To provide, manage and report on the services you hire us for
- To send service messages such as reports, invoices and account updates
- To send marketing emails if you have agreed to receive them (every email includes an unsubscribe link)
- To understand how visitors use our website and improve it
- To protect our website and clients against fraud, spam and abuse
- To comply with legal obligations
How we share information
We do not sell your personal information. We share it only with:
- Service providers that help us run our business, such as website hosting, email, analytics, call-handling and CRM tools, under confidentiality obligations
- Platforms you ask us to work with on your behalf, such as Google or Meta, as part of the services
- Authorities when required by law or to protect our rights
- A buyer or successor if our business is reorganized or sold, subject to this policy
Cookies and analytics
We use essential cookies to make the site work and analytics cookies to understand traffic. You can block or delete cookies in your browser settings. Our website loads fonts from Google Fonts, which means your browser connects to Google's servers. Google's use of data is described in Google's own privacy policy.
How long we keep information
We keep inquiry information for as long as needed to respond and for our legitimate business records, and client information for the length of the relationship plus any period required for legal, tax or accounting purposes. After that, we delete or anonymize it.
How we protect information
We use reasonable administrative, technical and physical safeguards, including access controls and secure connections. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
International transfers
We work remotely and use service providers in the United States and other countries. Your information may be processed outside the state or country where you live, in places that may have different data protection laws.
Your privacy rights
Depending on where you live, including several US states such as California, Virginia, Colorado and others with consumer privacy laws, you may have the right to know what personal information we hold about you, to correct it, to delete it, and to opt out of certain uses. To make a request, email us. We will verify your request and respond within the time required by applicable law. We will not discriminate against you for exercising your rights.
Children
Our website and services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. The effective date at the top shows when it was last changed. Significant changes will be highlighted on this page.
Contact us
Questions about this policy? Email info@synovadigital.com or use our contact page. Synova Digital serves local businesses in the United States.